Frequently Asked Questions
Where is Itgirlsbeautys‘ warehouse located?
We ship all our packages from , Italy (EU)
Do you have free shipping?
No, the shipping cost is always on the buyer’s side.
When can I buy with 0 VAT and when with VAT?
If you have active VIES (EU VAT number) or you are from outside the EU, then you can pay 0 VAT, and if you are from the EU and do not have VIES, then we add VAT amount.
When will my order be shipped?
3-5 working days after receiving payment on our bank account. (working days from Monday to Friday).
What is the courier company used by Itgirlbeautys?
We send the packages by UPS and Fedex.
Can I provide my courier?
Yes. We are open to such a solution. In this case, please send your courier shipping label by e-mail.
Does Itgirlbeautys provide product samples?
It depends on the brand. Very often we support our partners with samples and free products.
Can the products we offer be sold in the EU? Do they have certificates?
Yes, all the products we market can be sold in the EU.